Your security. Your trust. Our responsibility.
ATU is committed to providing a safe, transparent, and reliable digital experience across payments, eSign, OCR, and value-added services.
🧩 Trust Pillars
User Protection & Fair Practices
Clear service information, fair usage, and accessible grievance redressal ensure a reliable experience for every user.
Secure Transactions
All transactions are processed through authorised networks and secure systems with user authorisation at every step.
Data Protection & Privacy
We follow a privacy-first approach. Data is collected only for defined purposes and protected using industry-standard safeguards.
Fraud Prevention
We monitor unusual activity, prevent unauthorised access, and restrict misuse to protect users and platform integrity.
User Responsibility
Users should keep credentials and OTPs confidential, avoid sharing personal or payment details, and use only official ATU channels.
Partner Safeguards
All partners and service providers follow defined security, data protection, and service standards.
🚨 Report an Issue
See something suspicious? Let us know immediately.
You can report:
- Suspicious transactions
- Service misuse
- Account or data safety concerns
- Unauthorised activity
support@atu.in
📞 Customer Care
8093076364
All reports are reviewed as per defined internal procedures. Your feedback helps us strengthen our Trust & Safety practices.
🔄 Policy Updates
This Trust & Safety framework may be updated periodically to reflect changes in services, technology, or regulatory requirements. Updates will be published on the ATU website.